This module will examine the principles and practices behind production and operations management, considering activities and processes needed to effectively produce products and services. Students will consider key performance indicators of operations such as quality, productivity and response time and be introduced to tools and strategies that help to ensure smooth operations.
● Demonstrate an understanding of the role that planning, organising, leading, and monitoring productive operations have in achieving the objectives of an organisation and making it sustainable.
● Identify how the role of operations managers changes in different organisational contexts.
● Develop a strong understanding of the role quality control plays in effective production and operations management.